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Terms and Conditions - Rah Jewelry - Trusted Gold & Diamond Jewelry Online at Best Price in UAE



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Terms and Conditions

Your access to this website www.rahjewelry.com is subject to Terms of Use, and any disclaimers or other conditions or statements referred to on this website (referred to collectively as “Terms of Use”). By using this website you agree to be subject to these Terms of Use.

RAHJEWELRY.COM may at any time, at its sole discretion, amend, vary or modify these Terms of Use.

Please read the following Terms of Use carefully before placing your order with www.rahjewelry.com
By using RAHJEWELRY.COM service, you agree to be bound by these Terms of Use.

We may modify the Terms from time to time. Please read the Terms and check back often.


To use some of the services or features made available to you on this Site, you will need to register. When you register, you are required to provide information about yourself that is accurate, current and complete in all aspects. Should any of your registration information change, please notify us immediately at the following e-mail address cs@rahjewelry.com

The account password that you provide should be unique and kept secure at all times. Do notify us immediately of any breach of security or unauthorized use of your account.

Please refer to our Privacy Policy for information about how we use your data and personal information.
In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your full name, phone number, email address and other requested information as indicated.

You will also be required to provide payment details that you confirm are both valid and correct and that you are the person referred to in the Billing Information provided.

By making an offer to purchase merchandise, you authorize us to perform credit checks, and where necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

Please refer to our Privacy Policy for further information about how we use your data.


Rah Jewelry offers products for sale that are in stock and available for dispatch from our distribution center. All orders are subject to acceptance and availability.

Please note that items in your shopping basket are not reserved and may be purchased by other customers. When participating in ‘Clearance sales’ customers must complete the checkout process within the specified time frames.

Please see our Promotions Section for more information.

Rah Jewelry will store a record of your transactions for a minimum of one year.

Pricing policy

From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.

All prices and offers remain valid as advertised from time to time. The AED price of a product displayed on the Site at the time the order is accepted will be honored.

All prices remain static for the duration of the selling period allowing for a stable environment in which customers can shop globally.

Customers buying from outside the UAE will also incur carriage costs and any duties levied by the jurisdiction to which you have specified delivery. If you are a customer whose credit/debit card is not denominated in Dollars or Dirhams, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Gift Cards

If you have a Rah Jewelry Gift Card to redeem, enter your Gift Card code in the promotional box at checkout and the balance will be deducted from the final price. Please note that any existing Gift Cards are valid for six months from date of purchase.

For assistance redeeming your credit, please contact Customer Care.


Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is merely a confirmation that we have received your order request.

Unless you cancel your order, acceptance of your order and completion of the contract between you and Rah Jewelry will be completed when we email your order dispatch confirmation.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within our Terms & Conditions.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to accept a transaction or unwinding or suspending any transaction after processing has begun.

At Rah Jewelry we have made every effort to ensure that the details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, you will be informed at the earliest. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit.

If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as possible. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.


Rah Jewelry accepts all major debit and credit cards such as Visa, MasterCard, American Express and Maestro cards.

You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to login and review the amount shown before clicking PAY NOW. Once your transaction is complete, you will be directed back to Rah Jewelry.

Payment will be debited and cleared from your account upon completion of the packing of your order. Upon payment, you must confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Rah Jewelry, we will not be liable for any delay or non-delivery.

All transactions on this website are processed using , a secure online payment gateway that encrypts your card details in a secure host environment. If you are a registered Rah Jewelry user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated.

We use Secure Socket Layer (SSL) technology which encrypts and protects the data you send us over the internet. As SSL is enabled, you will see a lock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.

Furthermore, we ensure utmost care is taken, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

For more information regarding our Terms & Conditions, please contact cs@rahjewelry.com

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